Our goal at Concertoonline.com is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to live events as quickly as possible. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process at Concertoonline.com. If you have any questions about the information below, please Contact us. This Purchase Policy is subject to, and incorporates by this reference, the Terms of Use. Each ticket that you purchase is a license to attend a particular event, and is subject to the additional terms set forth on that ticket.

Currency
All ticket prices for events that occur in the United States are stated in U.S. Dollars.

Payment Methods
Concertoonline.com accepts several methods of payment to accommodate your needs. If the event for which you are buying tickets is located in the United States, Concertoonline.com accepts Visa, MasterCard.

Pricing and Availability
Tickets are generally sold through several distribution points, including online, Retail Locations and box offices. Most distribution points generally access the same ticketing system and inventory. Therefore, tickets for popular events may sell out quickly. Occasionally, additional tickets may be available prior to the event. Check out our Tickets at Concertoonline.com or call us at 818-240-SHOW for more information on ticket availability.

Order Confirmation
If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with your Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Concerto Production will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Order Processing Fee
Tickets purchased at Concertoonline.com are typically subject to a per ticket processing fee.

Amount of Tickets Per Customer or "Ticket Limits"
When purchasing tickets at Concertoonline.com, you are limited to a specified number of tickets for each event (also known as a "ticket limit"). This amount is included on the unique event page and is verified with every transaction. This policy is in effect to discourage unfair ticket buying practices.

Cancelled and Postponed Events
Please see Canceled/Postponed Events for our postponed and canceled events policies, which are hereby incorporated into this purchase policy.

Opening Acts
Opening acts or guests may sometimes tour with headlining performers. Concerto Production is not always made aware of opening acts or the length of their performances. These opening acts are subject to change or cancellation at any time without notice. No refund will be owed if an opening act is changed or canceled.

Refunds and Exchanges
Before purchasing tickets, carefully review your event Policies generally prohibit Concerto Production from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.

Billing Information Verification
Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing. In these cases, Concerto Production may cancel your order and may sell your tickets to another customer.

Pricing and Other Errors
If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: Concerto Production will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site or other Concerto Production operated system.

Multiple Browser Windows
When ordering tickets online with Concertoonline.com, please ensure you are looking for tickets and placing an order using only one browser window. Looking up tickets using multiple browser windows could result in losing your tickets or timer expiration.

License; Ejection and Cancellation; No Redemption Value
Concerto Production reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Provider rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket's face amount. A ticket is not redeemable for cash.

Recording, Transmission and Exhibition
You agree not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. You grant permission to utilize your image, likeness, actions and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) in any medium or context without further authorization or compensation.

You Are Subject to Search
You and your belongings may be searched on entry. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, bundles and containers.

Unlawful Re-Sale of Tickets; Commercial Purposes
Unlawful resale of tickets (or attempt) is grounds for seizure and cancellation without compensation. A ticket shall not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by the Concerto Production, provided that even if such consent is obtained, use of Concerto Production's trademarks and other intellectual property is subject to Concerto Production's consent.